You and your employees can have a better enrollment experience— more engagement, greater understanding of the plan, greater appreciation for how much your company pays in benefits—with a partner that makes enrolling for benefits easier for everyone.
Increasing Employee Engagement and Understanding
Don’t fear benefits education—employees told us they like enrolling virtually.
Sun Life surveyed employees who enrolled virtually to understand how they felt about their experience—what they liked and did not.
Virtual meeting-in-a box
Sun Life has an agile work approach, with robust capabilities for our Benefit Counselors to support your enrollments virtually. We have several options to assist in communicating benefits to your employees in a virtual work environment.
Benefits Explorer
An employee’s digital benefit counselor
- Easy-to-use site to educate employees featuring examples, videos and access to benefit counselors
- Employees can create their own Personal Benefits Plan
- Customized with your core and voluntary benefits, logo and a link to your enrollment platform
- Available for annual enrollment and year-round benefits education support.
Your platform + our benefits communication support
- Educating your employees on all benefits
- Enrollment support for your employees on your platform
- Platform review before kicking off your open enrollment
- We make data easy with back end integration
Virtual group or 1:1 meeting support
Live webinars including Q&A with a Benefit Counselor
- 1:1 sessions for employees to ask questions specific to their benefit needs
- Conference call dial-in service
- Comprehensive marketing materials to educate employees
Telephonic support
- 1:1 communication to employees
- 24/7 access
- Multilingual support
- Inbound/outbound call services
Text communications
Reach employees the way they prefer
- Send enrollment reminders or links to plan details
- We send the information, so you don't have to
Online scheduling tool
- Customizable for different locations or time zones
- Real-time reporting so you can see how many employees have signed up
- Multilingual support
Spanish enrollment support
Many of our trained Benefit Counselors are multilingual
- Enrollment materials
- Pre-communication materials
- Translators are available for telephonic enrollments
- Spanish translation setting in Maxwell Health platform
Electronic Data Interchange (EDI) feeds
- We currently receive EDI feeds from over 150 vendors
- Our products are already set-up on many of the platforms for your convenience
Your custom enrollment solution
When you choose us, you will be supported through the entire enrollment process. Together, we will create an experience tailored for your workforce that you'll want to repeat every year. We can do as little or as much of the enrollment activity that you need – in pretty much any format that you need it.
You tell us your goals and preferences, and we recommend proven strategies and a timeline for success.
Through posters, emails and web content, employees will know it's enrollment season and time to take action.
To help employees understand the benefits offered, we employ non-commissioned benefit counselors to perform one-on-one meetings, group meetings, benefit fairs, or webinars. Enrollments can be electronic or paper – and we'll collect the applications.
Here are some sample materials:
You receive a final deduction report to meet your payroll and billing needs.
Here is a sample:
- Voluntary deduction report (distributed after enrollment and includes payroll deductions)
After your enrollment, we will continue to provide administrative support when you need it most.
Here are some sample materials:
- Member deduction report (reflects current payroll deductions; accessible via your Sun Life account)
- Sun Life account overview
Interested in learning more?
Register to receive a call from your local employee benefits representative.
Enrollment success stories
Learn how real Clients benefited from partnering with Sun Life to engage employees and deliver a positive enrollment experience.
Cross selling
New enrollment #1
New enrollment #2
Re-enrollment #1
Re-enrollment #2
Group insurance policies are underwritten by Sun Life Assurance Company of Canada (Wellesley Hills, MA) in all states, except New York. In New York group insurance policies are issued by Sun Life and Health Insurance Company (U.S.) (Lansing, MI). Product offerings may not be available in all states and may vary depending on state laws and regulations.
VMPWC-2664
SLPC 30717 02/22 (exp. 02/24)