Are you ready to outsource your absence needs?

  • You need greater integration
  • You are ready for upgraded technology
  • You want to improve the experience for your organization
  • You are looking to increase efficiency

We're making absence easier

  • One state-of-the-art system
  • One claim submission triggers all the absence and disability related eligible benefits
  • Managed 100% by the experts at Sun Life
  • 24/7 access to digital platform
  • On-demand Learning Center and call center support

Easy Employer and Employee Experience

  • Implementation expertise
  • Dedicated Client account management
  • Guided claim intake    
  • Single claim number
  • Dedicated case manager
  • Simple and clear correspondence
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Dynamic dashboards & customized reports

  • Robust employer reporting
  • Integrates absence, disability and state programs
  • Customize with employee attributes and  easily add, hide, filter and sort data elements
  • Grant access to Benefits Consultant

Health Accomodations

Sun Life can help you meet your compliance obligations and manage employee health, workforce planning and productivity. 

  • Offers an integrated experience with accomodation expertise
  • An in-depth and just-in-time previously prepared compliance resource library
  • Educational training and materials for identifying a request and complying with the interactive

Accommodation Services

Administrative support to identify and manage accomodation requests

Key features

  • Integrated intake and proactive identification of possible accommodation events
  • Obtain, follow-up on, and review relevant medical documentation for accuracy and completeness
  • Interactive process and employer decision-making support resources
  • Track, report, and communicate employer decisions

Accommodation Consulting

Key features

All key features of Accommodation Services, plus:

  • Full facilitation of the interactive process
  • Individualized case guidance to help employer decision-making
  • Assistance in drafting the decision and delivering to employee
  • Assist employer in implementing and monitoring accommodations

Additional features

  • Expanded options for ergonomic referrals
  • New hire accommodations tracking
  • Weekly roundtable case discussions (optional)

Not ready for full outsourcing?

AbsenceTech Bundle offers cost-effective solutions that meets the needs of smaller employers with less complex HR/IT needs

Learn More

Pregnant Workers Fairness Act (PWFA) final EEOC regulations Whitepaper

The 2024 whitepaper on the Pregnant workers Fairness Act (PWFA) final EEOC regulations & stage/local pregnancy accommodation laws written by Sun Life's Margory Robertson. 

Download whitepaper

This material is not legal advice and is provided for informational purposes only. 

In all states, except New York, Absence services are provided by Sun Life Assurance Company of Canada (Wellesley Hills, MA). In New York, Absence services are provided by Sun Life and Health Insurance Company (U.S.) (Lansing, MI). Absence services are not insurance and are not legal advice.

© 2022 Sun Life Assurance Company of Canada, Wellesley Hills, MA 02481. All rights reserved. The Sun Life name and logo are registered trademarks of Sun Life Assurance Company of Canada. Visit us at www.sunlife.com/us. 

SLPC 31915 11/22 (Exp 11/24)