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Healthcare is complicated, but with Health Navigator you have support throughout your health journey

Welcome to Health Navigator powered by PinnacleCare —available to eligible Pfizer colleagues enrolled in a Pfizer Medical Plan and their covered dependents (also including adult children, parents, and parents-in-law not on the medical plan). This expert medical opinion service is available at no cost. Health Navigator is designed to help you and your covered family members locate expert providers or to review your treatment options. Health Navigator can obtain a second opinion on a serious diagnosis, evaluate treatment options, or find any type of physician. Your Health Navigator Care Advisor will work with you throughout the process to provide you the objective guidance you need to be confident in your treatment decisions and care path.

Get the personal support you need to navigate any healthcare challenge and get access to the best care for your needs. From establishing a preventive care team, connecting with the right mental health support, finding a specialist for a specific condition—our team is here to help.

To reach a Health Navigator Care Advisor for assistance with any health-related need, please call 877-280-7466, Monday - Friday, 8:00 a.m.–6:00 p.m. (ET), or click on the button and complete a secure form to request a consultation.

Connect with a Health Navigator Care Advisor

Your health advocacy and care navigation services

We specialize in getting you the right care at the right time for any of your health needs. Our team of Care Advisors and medical experts can:

  • Answer questions to help you understand your condition, diagnosis, or health situation
  • Walk you through your treatment options and next steps
  • Gather, organize, and forward your medical records, when necessary
  • Help you find the best doctor for your situation, including primary care physicians
  • Expedite, schedule, and help you prepare for appointments
  • Obtain expert medical opinions from leading physicians and Centers of Excellence

Frequently asked question

Benefit overview

Extended Care

Contact Health Navigator to help you with any health-related need or concern.

Complete a form or call 877-280-7466 to talk with a Care Advisor.

PinnacleCare is a member of the Sun Life Financial Inc. (“Sun Life”) family of companies. PinnacleCare and its employees do not diagnose medical conditions, recommend treatment options or provide medical care, and any information or services provided should not be considered medical advice. Any medical decisions should be made only after consultation with and at the direction of your medical provider. Any person or entity who provides health care services following a referral or other service provided does so independently and not as an agent or representative of PinnacleCare.

© 2023 Sun Life Assurance Company of Canada, Wellesley Hills, MA 02481. All rights reserved. The Sun Life name and logo are registered trademarks of Sun Life Assurance Company of Canada. Visit us at www.sunlife.com/us.